Contact information

Contact Information – Valento Fashion

If you have any questions about your order, our products, shipping, returns, or general inquiries, you can contact Valento Fashion using the details below.

We aim to respond to all messages as quickly as possible.


How to Contact Us

📧 Email:
info@valentofashion.com


Customer Support Hours

Our customer support team is available:

  • Monday to Friday: 9:00 AM – 6:00 PM (CET)

  • Weekend & Public Holidays: Limited availability

Response times may be slightly longer during peak periods, promotions, or holidays.


Order & Support Inquiries

When contacting us regarding an order, please include:

  • Your order number

  • The email address used at checkout

  • A brief description of your question or issue

This helps us assist you faster.


Response Time

We strive to respond to all inquiries within 24–48 business hours.
During high-demand periods, response times may extend slightly.


Important Notice

Valento Fashion does not offer customer support via phone or social media direct messages.
For all official communication, please contact us exclusively by email.


Updates to Contact Information

We reserve the right to update or modify our contact information at any time.
Any changes will be published on this page.